The Execution Layer for Enterprise IT
Combine AI reasoning, deterministic automation, and platform-agnostic orchestration to turn requests, alerts, and decisions into governed action across enterprise IT.
Taking IT To The Next Level
The Resolve Experience
This six-chapter walkthrough follows the full journey—from a user question to resolution, logging, and continuous learning—explained in plain terms. It breaks down how RITA finds answers, how governed workflows execute, and how agentic skills handle more complex issues.
By the end, you’ll understand the platform clearly and can estimate its value using your own ticket volume.
Build, Resolve, and Scale on One Platform
AgentLab
The Agent Workbench
AgentLab allows enterprise teams to create custom agents that handle requests end to end. Write the agent's role and guardrails in plain language, switch on the skills it needs, and publish. Every agent runs against your existing knowledge base and connected systems the moment it goes live.
RITA
The IT Assistant for the Modern Service Desk
RITA deflects, diagnoses, and resolves routine IT requests before they become tickets. By deflecting tickets and offloading processes to RITA, IT teams can reduce ITSM spend, exceed their KPIs and improve employee productivity and experience.
Jarvis
The Workflow Architect
Jarvis reimagines how automation engineers build workflows. Simply describe the process in plain language, and Jarvis understands your intent and instantly builds a working workflow on the canvas.
IT Automation Proven at Enterprise Scale
Exponentially Scale IT Productivity
Recognized Across Automation, Orchestration, and IT Service Management
Resolve is recognized by leading analyst firms for its approach to service orchestration, automation, and ITSM platform innovation.
