Resolve IT Solutions
Turbocharge Speed and Efficiency Across IT Functions
with Automation Accelerators
Scale with your existing IT teams
Build out more capacity across your IT functions by automating away the routine and manual work.
Reduce mean time to resolution (MTTR)
Respond and remediate issues faster, from simple service requests to complex, self-healing processes.
Empower IT to be future ready
Enable IT teams to shift from focusing on keeping the lights on to driving business innovation.
Increase compliance while reducing risk
Eliminate unintended human errors, as well as leverage automation to enforce security and compliance.
Automation Accelerated with Out-of-the-Box Solutions
Resolve Automation Accelerators are IT solutions that include everything you need to automate specific IT processes, including starter templates and field-tested automation actions and integrations
Achieve Faster Time-To-Value with Resolve Automation Accelerators
Plug-n-play Automation Workflows
Configurable process templates provide you the building blocks to create your customized workflows without starting from scratch.
Drag-n-drop Automation Actions
No coding required! With thousands of pre-built tasks and actions, building the automated steps in a process is as simple as a click.
Pre-built 3rd Party Integrations
Seamlessly connect with your existing IT systems and enterprise applications for end-to-end automation.
Documentation & Resources
From what to do and how to do it, we have you covered from hands-on in-product tutorials to technical content.
Network Operations
Elevate Your NOC Beyond Keeping the Lights On
Centralize Configuration Management
Deploy and configure connectivity for network devices, apps, servers, and endpoints – no matter how complex your current process
Ensure Governance and Compliance
Bring all your configurations in one place for easy management of network endpoints
Standardize Network Processes
Make changes at scale with pre-approved runbooks and eliminate human error
Speed Up Incident Response
Eliminate inefficient handoffs between IT Ops and NetOps teams with SME-approved automations
IT Infrastructure & Operations
Automate and Orchestrate Your IT Processes for Better Service Delivery
Better IT Service Delivery
Empower your team to standardize and deliver services fast with automated operations
Scale Operations
Increase enterprise velocity by eliminating time-consuming manual work and increase IT capacity
Contain Operational Costs
Contain costs with dramatically increased process efficiency. With increased accuracy and speed
Governance and change management
Ensure every change is recorded and available for audit with automated ticket enrichment
IT Service Desk
Empower Your Frontline IT to Deliver Service Excellence
Deliver Services Faster
Supercharge your service desk, consistently maintaining service quality and speed
Streamline Escalations
Left shift resolutions with SME approved automations and reduce escalations
Increase IT Capacity
Amplify your service desk efficiency, maximize productivity and IT capacity with automations
Measure and Report Success
Benefit from automation dashboards to measure automation effectiveness and ROI
Auto-Discovery and Dependency Mapping
Full-Stack Infrastructure Visibility with a Full Understanding of Dependencies
Unify Your View
Discover and map network, compute, and storage CIs across hybrid environments
Accurate IT Inventory
Always maintain accurate CMDBs with the latest discovery and dependency details
Improve Compliance
Identify unknown configuration items (CI) that pose a risk and auto-generate reports for your auditors that offer the full visibility
Increase Performance
Improve application and infrastructure performance and uptime
Ready for fast automation results?
Resolve Automation Accelerators are IT solutions that include everything you need to automate specific IT processes, including starter templates and field-tested automation actions and integrations