Unraveling the IT Riddle: Automation or Orchestration – Who Wins?

by Crystal | May 11, 2023

With both macro-economic and internal pressures mounting, IT teams are expected to be extremely efficient, fast, and cost-effective while also driving innovation and supporting digital transformation goals. IT teams must evolve and break through existing bottlenecks...

The KPI Compass: Navigating a Clear Path to IT Automation Success

by Crystal | Apr 7, 2023

IT automation has the power to help your entire organization work smarter, faster, and more efficiently. But that raises two very important questions: by how much, and is it enough to justify the cost? That’s where key performance indicators (KPIs) come in. By...

The Secret to Scaling IT Automation on No-Code/Low-Code Platforms

by Crystal | Apr 3, 2023

No-code and low-code are now mainstream criteria for any major software purchase. The promise of fast deployment without programming or specialized technical skills makes the no-code/low-code platforms attractive and sensible. As the IT skills spectrum is extremely...

Trapped In Time: 3 NetOps Practices to Modernize ASAP

by Crystal | Mar 9, 2023

While network technology continues to evolve at a breakneck rate, the approach to network management hasn’t maintained the same pace. As a result, Infrastructure & Operations (I&O) teams often struggle to manage all of their enterprise’s network testing,...

Can RPA and ITPA Be Friends?

by Crystal | Mar 8, 2023

Has automation hit its peak? If you’re looking at business units as silos, then many would argue automation in business processes has met its limits. A process can only be made as efficient as its least automatable task—and that’s usually when a certain part of that...