IT teams are overwhelmed with tickets, trapped in triage, and bogged down by routine requests. It's time to move beyond manual support—and deliver instant resolution at scale.
RITA is Resolve's intelligent virtual agent built to deflect, triage, and resolve IT requests before they become tickets. From password resets to VPN issues, RITA handles the high-volume work automatically—so your team can focus on what matters.
With RITA, enterprises are cutting ticket volumes by up to 50%, reducing MTTR by 70%, and boosting employee satisfaction—all without adding headcount.
Download the RITA solution brief to learn how to automate service desk interactions from chat to resolution—and start your journey to Zero Ticket IT.
The future of support isn't reactive. It's RITA.
