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Resolve Systems Recognized in 2023 Gartner® Market Guide for Service Orchestration and Automation Platforms

IT teams are empowered with intelligence to accelerate their digital transformation journeys

CAMPBELL, Calif. – February 15, 2023— Resolve Systems®, the leading intelligent IT process automation software vendor, today announced that it has been named as a Representative Vendor in the Gartner Market Guide for Service Orchestration and Automation Platforms (SOAP) report published in January 2023. The report helps Infrastructure and Operations (I&O) professionals understand the current market, future direction, and vendors in this field.

“We are pleased to be recognized by Gartner in the latest Market Guide as a Representative Vendor for service orchestration and automation platforms,” said Vijay Kurkal, CEO of Resolve Systems. “Our platform delivers fast and powerful results, scaling from simple runbooks to the most complex IT processes. We are committed to advancing intelligent IT automation and being the catalyst that accelerates our customers’ success.”

According to the Gartner report, I&O leaders who want to derive greater business value from IT automation should “use investment in SOAPs to drive digital innovation and business agility, thus treating automation as a critical enabler of IT and business value”. The Market Guide states that, “Increasingly, they are central to an organization’s ability to deploy workloads and to optimize deployments as a part of cost and availability initiatives.”

Resolve Systems’ robust unified platform automates processes across the IT automation value chain, with deep coverage spanning ITSM, ITOM, Network Ops, Cloud Ops, and Centers of Excellence. IT teams are empowered with intelligence to accelerate their digital transformation journeys through easy-to-use automation that seamlessly integrates with existing systems and apps.

Gartner subscribers can read the full report here.

*Gartner, “Market Guide for Service Orchestration and Automation Platforms, 2023,” Chris Saunderson, Daniel Betts, Hassan Ennaciri, 23 January 2023

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About Resolve Systems

Resolve Systems helps enterprise technology teams worldwide achieve agile operations with an industry-leading intelligent IT automation platform. With more than a decade of automation expertise, Resolve’s solutions are purpose-built to address challenges posed by increasing IT complexity. Organizations use Resolve to automate IT operations, service management, network operations, cloud operations, and enable Centers of Excellence to orchestrate enterprise-wide automation. Resolve enables organizations to maximize operational efficiency, overcome labor shortages, reduce costs, quickly troubleshoot and fix problems, and accelerate service delivery. Resolve is majority-owned by Insight Partners, a leading global venture capital and private equity firm investing in high-growth technology and software companies. Learn more at, follow us on Twitter @ResolveSystems, and LinkedIn.

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