CIO.com Featured Article: The Curious Evolution of the ‘Chief AI Officer’

Resolve’s Chief Customer Officer Sean Heuer has once again been featured on CIO.com.

In his latest CIO submission, “The Curious Evolution of the ‘Chief AI Officer,’” Heuer explains why many organizations rushed to appoint AI leadership roles during the early days of generative AI. He also explores how those roles are now changing as AI moves from novelty to operational reality.

Heuer outlines the shift from early experimentation and evangelism toward disciplined execution, governance, and cross-functional coordination. As AI becomes embedded in production workflows, he argues that success depends less on titles and more on clear accountability, guardrails, and measurable business outcomes.

“AI leadership isn’t about inspiration anymore,” said Heuer. “It’s about making intelligence reliable, accountable, and integrated into how the enterprise actually operates.”

This feature on CIO.com spotlights a growing priority for CIOs and senior technology leaders: ensuring AI leadership models evolve alongside the technology itself, turning aspiration into dependable execution as organizations scale AI in 2026 and beyond.

Read the full article on CIO.com!

For more information:
Erin Anderson
erin.anderson@resolve.io