Agentless Auto-Discovery & Dependency Mapping

Agentless Auto-Discovery for Compute, Network, and Storage in Hybrid Environments

Resolve Insights eliminates countless hours of manual work and human error by automating discovery of physical and virtual infrastructure components in hybrid IT environments — from on-premise to public cloud.

Our discovery is completely agentless, so you don’t have to worry about managing and deploying agents on every single device or creating security gaps — plus it is fast, discovering more than 2000 entities every 30 minutes, so you can get immediate, out-of-the-box value.

How It Works
Lightweight data collectors intelligently scan subnets or user-input boundaries to quickly identify compute, network, and storage CIs (Configuration Items) in your environment. They also determine a variety of details about each entity, including vendor make, model, platform, configuration, IP address, and more. The resulting real-time inventory can be easily viewed by device type or IP address range, in custom filtered groups, or in a tabular list view.

Map Application Dependencies to Dynamic, Underlying Infrastructure

Resolve Insights automatically discovers complex, distributed applications and then maps dependencies to the underlying infrastructure components that support them. And that’s invaluable when something goes wrong with business critical apps, like your SAP or e-commerce system.

How It Works
Resolve Insights automates application discovery, including discovery of application flows and application services within the hosts. For more complex applications comprised of many items, we also use a proprietary clustering algorithm that dynamically discovers collections of interconnected app flows. A drag-and-drop interface groups these flows together to create a single pane of glass for each business-critical app.

Our patented technology also maps application services flows to underlying infrastructure, including discovery of hybrid infrastructure topology. The resulting application maps help you visualize the relationships between components and offer fault and alert overlays, so you can quickly see how infrastructure issues are impacting business-critical applications.

Keep Your CMDBs Accurate & Up-to-Date

Resolve Insights is helping CMDBs everywhere overcome their bad reputations! Finally, you can ensure the CMDB realizes its full potential with Resolve Insight’s bidirectional connectors to leading ITSM platforms (like ServiceNow and Cherwell) and other popular CMDBs.

Auto-discovery and dependency mapping data is automatically pushed to the CMDB in near realtime, ensuring that you never have to worry again about changes in your dynamic infrastructure not making their way to the CMDB. As we all know, an accurate CMDB is the foundation for IT operations success, so let’s make it happen!

Create Multi-Layer Topology Maps & See All Your CIs in One Place

It’s a new decade, and it’s about time you get the single pane of glass you deserve. Resolve Insights puts all of your CI data in one place. Our intuitive topology maps display the physical, virtual, and logical compute, network, and storage entities throughout your hybrid IT environment, and they show you exactly how the entities are connected to one another... which is no small task in today’s complex environments.

Here are a few other things to love:

• Get complete visibility with multi-vendor, multi-domain, multi-layer correlation
• See physical and virtual connections between devices
• Overlay fault, performance alerts, and tickets right on top of the topology to help identify root cause and see what's happening in your infrastructure
• Use search and filtering to pinpoint specific devices and their connections

Streamline Incident Response

Resolve Insights helps you dramatically reduce Mean Time to Resolution (MTTR) by providing visibility across your infrastructure. With application dependency data and visualizations at your fingertips, you can quickly diagnose the root cause of issues and eliminate the dreaded digital war rooms with their requisite finger pointing. And yes, that means you might never have to hear (or say) “No, It’s Not the Network” again.

With Resolve Insights, you can also visualize the impact of infrastructure outages and slowdowns on business-critical applications, helping you prioritize what needs attention and what can wait — and, in many cases, we can even automate fixes before the issues ever have an impact.

Make Changes with Confidence

If change management makes you a little crazy, we can help you unwind. With accurate, near-real-time data about your compute, network and storage entities and how they are connected, you no longer have to fear that a change will inadvertently bring down the entire billing application. With our Data Explorer, you can quickly analyze at-a-glance what’s running on which devices, and how they all relate to one another. That means you can focus solely on change for good.

Reporting without the Headaches

With Resolve Insights, you can auto-generate reports to your heart’s content for your boss, your team, compliance purposes, data analysis, auditors... you name it. That means you can save time and eliminate human error by offloading this much-dreaded IT task.