- Agentless Auto-Discovery & Dependency Mapping
Quickly discover all of the compute, network, and storage entities across your dynamic, hybrid IT environment without deploying any agents.
Track dynamic, multi-layer relationships between applications and hybrid infrastructure, and create rich, visual topology maps to facilitate operations.
Ensure your CMDB is always up-to-date and accurate with bi-directional connectors that push discovery and dependency data in near-real-time to your favorite ITSM platform.
Worried that you can’t keep up with ever-changing, dynamic infrastructure that grows in complexity every day? Tired of the information in your CMDB being stale and outdated? Sick of trying to map out the connections between applications and infrastructure by hand? Feel like you are operating in the dark when issues strike?
Never fear! Resolve Insights is here. Designed to overcome the limitations of your grandfather’s discovery and dependency mapping tools, Resolve can handle the complexity of dynamic multi-vendor, multi-domain environments while scaling to hundreds of thousands of devices to deliver the real-time visibility you need to quickly troubleshoot problems, make changes with confidence, perform capacity planning, and ensure business continuity.
Resolve Insights eliminates countless hours of manual work and human error by automating discovery of physical and virtual infrastructure components in hybrid IT environments — from on-premise to public cloud.
Our discovery is completely agentless, so you don’t have to worry about managing and deploying agents on every single device or creating security gaps — plus it is fast, discovering more than 2000 entities every 30 minutes, so you can get immediate, out-of-the-box value.
How It Works
Lightweight data collectors intelligently scan subnets or user-input boundaries to quickly identify compute, network, and storage CIs (Configuration Items) in your environment. They also determine a variety of details about each entity, including vendor make, model, platform, configuration, IP address, and more. The resulting real-time inventory can be easily viewed by device type or IP address range, in custom filtered groups, or in a tabular list view.
Resolve Insights automatically discovers complex, distributed applications and then maps dependencies to the underlying infrastructure components that support them. And that’s invaluable when something goes wrong with business critical apps, like your SAP or e-commerce system.
How It Works
Resolve Insights automates application discovery, including discovery of application flows and application services within the hosts. For more complex applications comprised of many items, we also use a proprietary clustering algorithm that dynamically discovers collections of interconnected app flows. A drag-and-drop interface groups these flows together to create a single pane of glass for each business-critical app.
Our patented technology also maps application services flows to underlying infrastructure, including discovery of hybrid infrastructure topology. The resulting application maps help you visualize the relationships between components and offer fault and alert overlays, so you can quickly see how infrastructure issues are impacting business-critical applications.
Resolve Insights is helping CMDBs everywhere overcome their bad reputations! Finally, you can ensure the CMDB realizes its full potential with Resolve Insight’s bidirectional connectors to leading ITSM platforms (like ServiceNow and Cherwell) and other popular CMDBs.
Auto-discovery and dependency mapping data is automatically pushed to the CMDB in near realtime, ensuring that you never have to worry again about changes in your dynamic infrastructure not making their way to the CMDB. As we all know, an accurate CMDB is the foundation for IT operations success, so let’s make it happen!
It’s a new decade, and it’s about time you get the single pane of glass you deserve. Resolve Insights puts all of your CI data in one place. Our intuitive topology maps display the physical, virtual, and logical compute, network, and storage entities throughout your hybrid IT environment, and they show you exactly how the entities are connected to one another... which is no small task in today’s complex environments.
Here are a few other things to love:
Resolve Insights helps you dramatically reduce Mean Time to Resolution (MTTR) by providing visibility across your infrastructure. With application dependency data and visualizations at your fingertips, you can quickly diagnose the root cause of issues and eliminate the dreaded digital war rooms with their requisite finger pointing. And yes, that means you might never have to hear (or say) “No, It’s Not the Network” again.
With Resolve Insights, you can also visualize the impact of infrastructure outages and slowdowns on business-critical applications, helping you prioritize what needs attention and what can wait — and, in many cases, we can even automate fixes before the issues ever have an impact.
If change management makes you a little crazy, we can help you unwind. With accurate, near-real-time data about your compute, network and storage entities and how they are connected, you no longer have to fear that a change will inadvertently bring down the entire billing application. With our Data Explorer, you can quickly analyze at-a-glance what’s running on which devices, and how they all relate to one another. That means you can focus solely on change for good.
With Resolve Insights, you can auto-generate reports to your heart’s content for your boss, your team, compliance purposes, data analysis, auditors... you name it. That means you can save time and eliminate human error by offloading this much-dreaded IT task.
Discover and map network, compute, and storage CIs across hybrid environments
Accelerate incident response with deep visibility and root-cause analysis
Eliminate countless hours of manual work and human error
Improve application and infrastructure performance and uptime
Access all your CI data in one place through a single pane of glass
Make changes confidently and safely with full context
Rest assured that your CMDB is always populated with the latest discovery and dependency details
Eliminate unnecessary or underutilized CIs to save money
Quickly quantify the business impact of outages to ensure stakeholders are informed and issues are correctly prioritized
Identify unknown CIs that pose a risk and auto-generate reports for your auditors that offer the full visibility they require