Unraveling the IT Riddle: Automation or Orchestration – Who Wins?

by Crystal | May 11, 2023

With both macro-economic and internal pressures mounting, IT teams are expected to be extremely efficient, fast, and cost-effective while also driving innovation and supporting digital transformation goals. IT teams must evolve and break through existing bottlenecks...

The Secret to Scaling IT Automation on No-Code/Low-Code Platforms

by Crystal | Apr 3, 2023

No-code and low-code are now mainstream criteria for any major software purchase. The promise of fast deployment without programming or specialized technical skills makes the no-code/low-code platforms attractive and sensible. As the IT skills spectrum is extremely...

Can RPA and ITPA Be Friends?

by Crystal | Mar 8, 2023

Has automation hit its peak? If you’re looking at business units as silos, then many would argue automation in business processes has met its limits. A process can only be made as efficient as its least automatable task—and that’s usually when a certain part of that...

Is Your Network Operations Trapped In Time? Common NetOps Time Traps and How to Get to a Future-Proofed State

by Crystal | Feb 6, 2023

While network technology continues to evolve at a blistering pace, the approach to network management has failed to keep up. In fact, according to a survey by leading global technology research and advisory firm ISG, as recent as 2019, only 16% of...

How to Drive Certainty with Automation in Times of Economic Uncertainty

by Crystal | Dec 27, 2022

Grim headlines abound. Cutbacks on budgets and resources are becoming the daily norm. How do enterprises survive in this volatile period of uncertainty and develop a resiliency that is economy-proof? Thought leaders Mariesa Coughanour, Head of Advisory and NA...